Terms Conditions

1. Welcome to FlowerPreservationIndia.com

Thank you for visiting our website! At FlowerPreservationIndia.com, we offer special flower preservation services to keep your memories fresh. Before you start shopping, please take a moment to read our terms and conditions. This will help you understand how we work and what you can expect from us.

2. Payment Terms

• Full Payment Before Delivery: We require full payment before we can begin working on your order. We do not accept Cash on Delivery (COD). This helps us keep things simple and quick.
• Questions About Payment: If you have any questions about payments, feel free to contact our customer support. We’re here to help.

3. Non-Refundable Policy

• No Refunds: Once you’ve made a payment, we cannot give it back. Please make sure your order is correct before you pay.
• Order Problems: If something goes wrong and we can’t complete your order, we will return part of your payment, but we may take some money for materials or services already used.

4. Delivery and Collection

• Delivery: We work with trusted delivery services to make sure your preserved flowers reach you safely and on time. You will see the cost and time for delivery at checkout.
• Collection: You can also drop off your flowers at our studio if you prefer. For special orders, we can arrange for pick-up. Please check our website for more details.
• Product Look: Every flower is different, and since we preserve each one by hand, your flowers may look a little different from the pictures you see on our website. But don’t worry—they’ll still be beautiful!

5. Product Quality

• Our Promise: We take great care in preserving your flowers. We promise to handle each flower carefully so it lasts for many years.
• Damage During Delivery: We pack everything carefully, but once the package leaves our hands, we cannot be responsible for any damage that happens during shipping. Please check your flowers as soon as they arrive. If something is wrong, let us know right away.
• Claims: If you are unhappy with your product, please contact us. But since our flowers are delicate, we do not offer refunds for quality issues.

6. Intellectual Property Rights

• Our Designs: The designs and pictures on our website belong to us. You cannot copy or use them without our permission.
• Unauthorized Use: If someone copies our designs or pictures without asking, we may take legal action.

7. Changes to Terms

• Updated Terms: Sometimes we might change these terms to match new rules or services. Any updates will be posted here, so please check back now and then.
• Using Our Site: If you keep using our website after we update the terms, it means you agree to the new rules.

8. Contact Us

We would love to hear from you! If you have any questions or need help, please visit our Contact Us page. Our customer support team is happy to assist you.